Refund Policy

  • Online Program Refund Policy

    Terms and Conditions of Purchase for any Online Program

    To request a refund, email [email protected] and you will receive instructions on how to receive your refund. If you do all the assigned work and don’t get value, we’ll happily refund the money you’ve paid us under this Agreement less any external fees subject to the following conditions:

    Deadline to Apply for Refund. To be eligible for a refund, you must submit your request within 30 days of program purchase date.  If any supplements or products were purchased with your online program they will need to be shipped back to our office before we will refund your purchase.

    Completed Course Work. We’ll ask for your completed course work (to make sure you gave it a go) and ask what didn’t work for you (so we can learn and improve).

    Company Discretion.  After you submit your materials, all refunds are within the Company’s sole discretion as to whether to grant or deny the refund request. Please do not enroll in any of the online programs if you just want to “check it out.” We put an extraordinary amount of time and effort into these programs, and we expect you to do the same.

    INTELLECTUAL PROPERTY Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works of, exploit, or distribute in any manner or medium (including by email or other electronic means) any of the content, recordings, methods or other materials related to this course.

    RELEASE AUTHORIZATION By enrolling in any online program on our site, you hereby grant permission to Stephanie Zgraggen and her company at www.DrZgraggen.com, the right of your image, in video or still photograph, and of the likeness and sound of your voice as recorded on audio or video tape, and any social media posts you voluntarily share inside the Insiders Club with Dr Z Facebook group without payment or any other consideration. You understand that your image, audio or posts may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein your likeness appears. Additionally, you waive any rights to royalties or other compensation arising or related to the use of your image, posts or recording. Photographic, audio or video recordings, as well as Facebook group posts may be used for ANY USE which may include but is not limited to: Presentations, Courses, Online / Internet videos, Media, News or Press, Promotions or online advertising By purchasing an online program, you understand this permission signifies that photographic, video, recordings, or audio recordings of you may be electronically displayed via the internet . You also understand that anything you post inside the Insiders Club with Dr. Z Facebook group may be distributed for promotional purposes on the internet by Stephanie Zgraggen and www.drzgraggen.com There is no limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed. This release applies to photographic, audio, or video recordings collected as part of the Onlines Programs hosted by Stephanie Zgraggen. It also applies to any images or content you voluntarily share on the Insiders Club with Dr. Z Facebook group. You acknowledge that you have completely read and fully understand the above release and agree to be bound thereby. By purchasing this course, you hereby release any and all claims against any person or organization utilizing this material for educational or promotional purposes.

    DISCLAIMER STEPHANIE ZGRAGGEN DOES NOT GUARANTEE THAT YOU WILL GET ANY RESULTS USING ANY OF OUR PRODUCTS, IDEAS, TOOLS, STRATEGIES, OR RECOMMENDATIONS, AND NOTHING ON OUR WEBSITES OR IN OUR PRODUCTS IS A PROMISE OR GUARANTEE TO YOU OF YOU EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE THE PRODUCTS IS AT YOUR SOLE RISK. BY PURCHASING FROM OUR WEBSITE, YOU ACCEPT, AGREE, AND UNDERSTAND THAT YOU ARE FULLY RESPONSIBLE FOR YOUR PROGRESS AND RESULTS FROM YOUR PARTICIPATION AND THAT WE OFFER NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES (EXPRESSED OR IMPLIED) REGARDING YOUR RESULTS OF ANY KIND. YOU ALONE ARE RESPONSIBLE FOR YOUR ACTIONS AND WELLNESS, WHICH ARE DEPENDENT ON PERSONAL FACTORS INCLUDING, BUT NOT NECESSARILY LIMITED TO, YOUR ABILITY, COMMITMENT, DIET, LIFESTYLE AND PRE-EXISTING CONDITIONS. YOU ALSO UNDERSTAND THAT ANY TESTIMONIALS OR ENDORSEMENTS BY OUR CUSTOMERS AND THE RESULTS EXPERIENCED BY INDIVIDUALS MAY VARY SIGNIFICANTLY. WE ENCOURAGE YOU TO MAKE YOUR OWN HEALTH CARE DECISIONS BASED UPON YOUR RESEARCH AND IN PARTNERSHIP WITH A QUALIFIED HEALTH CARE PROFESSIONAL.

  • Web Site Terms and Conditions of Use

    Terms

    By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.