Program Support

Have A Question?

We are here to guide you in the right direction.

CONTACT US

Support Page

Our friendly support team is happy to help with any questions you have regarding any programs or purchases from our website.

Before contacting us, please ensure you have read the Program FAQs below.

If you still don't find the answer you're looking for contact us here.

FAQ's

  • q-iconHow do I open the download files?

    In order to open many of the worksheets, and program guides you will need Adobe Reader.  This is a free resource and can be downloaded here.

  • q-iconWhat if I need technical assistance?

    For technical assistance, please contact our customer care team  at support@drzgraggen.com.

  • q-iconHow do I access the private Facebook Group?

    The private Facebook group can be accessed at this link.  Navigate to the link and click Join Group and we will add you to the group once we verify you are enrolled in one of our programs.

  • q-iconIs participation in the Community Forum Facebook Group required?

    No, participation in the Facebook Group is not required. However, this private discussion forum is designed to help you integrate the course more deeply. We encourage you to ask questions and receive support from others on the same journey.

  • q-iconHow long will I have access to the program?

    The program material is yours to keep for LIFE! We’ll keep it available on our website for at least one year from your date of purchase and you’ll be able to download a copy of everything to your computer.

  • q-iconCan I get a refund if I'm not satisfied with the program?

    Yes, we have a 100% Satisfaction Guarantee on all of our programs as long as you actively participated in the program. You may request a refund up to 30 days from the time of your purchase.

    If you are not satisfied with your purchase, please contact us at support@drzgraggen.com to request your refund.  Our team will ask that you submit your documentation to support your active participation. Once that is received we will glady issue the refund.

    Please allow up to 30 days to receive a credit. You can keep any bonuses that you may have received at no cost.